Throughout the decade, fuel and convenience retailers will be tasked with answering a simple question: “why will the customer of 2030 visit my roadside outlet?” Roadside retailing faces a variety of disruptive headwinds that threaten long-successful business models.
“The Shape of Food Retailing in the New Normal 5: Roadside Retail’ authors believe that roadside retail is one of the food and services retail formats with the highest potential for growth. They also believe that the industry as a whole is not planning an adequate response to the key strategic question that will determine its future. “Why will the consumer of 2030 visit my roadside outlet?”
Lead author Scott Annan is a Food and Convenience retail industry guru and a pathfinder. Through extensive travel and touch points with companies, Scott is uniquely positioned to connect the disparate dots that improve financial performance, establish and enhance connections, curate partnerships and increase knowledge sharing opportunities.
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