For businesses, the COVID-19 pandemic has been a test. It has been a pressure test of organizational resilience, agility, and adaptability. For many enterprises, the pandemic and the resulting economic shutdown have become a test of survival. And it has clearly intensified the urgency around digital transformation.
At C3.ai, in our conversations with organizations across industries globally – conversations that, despite the economic shutdown, have increased in both volume and urgency over the last few months – we are seeing a heightened focus on the need to accelerate digital transformation. The gist of those conversations reduces to two basic questions that organizations ask us: How do we scale AI across our enterprise, and how do we do it rapidly?