Program 2019

THURSDAY, 14 NOVEMBER 2019FRIDAY, 15 NOVEMBER 2019
09.30 Registration with coffee and tea

10.00

Welcome Address and Introduction by Handelsblatt

Lukas Bay,
News Desk Editor – Companies and Markets,
Handelsblatt

10.10

Live Voting via App

10.20 ANALYSIS

Ready for Inspection – The Digital Automotive Aftermarket 2030

  • Top trends in the aftermarket and their disruptive effects
  • Changing game: New ecosystems and cooperations
  • Getting started: Recommendations for aftermarket Players

Sebastian Kempf,
Partner,
McKinsey & Company

10.45 Q&A and discussion

10.55 COMMENT

OSRAM Future Aftermarket Strategy

  •  Portfolio extension beyond light bulb
  •  Channel approach: online / offline
  •  Future technologies for OSRAM Aftermarket Portfolio

Marion Karbacher,
Head of Automotive Future Aftermarket,
OSRAM GmbH

11.20  Q&A and discussion
11.30  Networking break with coffee and tea

12.00

SOLVING THE EQUATION BETWEEN NEW SALES MODES & CARBON EMISSIONS

Hakan DoguHakan Dogu,
Alliance Global VP and Deputy Managing Director, Alliance Aftersales & SVP Aftersales
Groupe Renault

12.25 Q&A and discussion
12.35 Networking lunch

14.15 DISCUSSION AND LIVE VOTING

Digitalization of the Automotive Aftermarket

With

  
Michael Söding, CEO Automotive Aftermarket, Schaeffler AG
Sylvain Charbonnier, Head of Sales and Marketing After Sales, Volkswagen AG
Karin Ghirodi, Head of Department Aftermarket, German Association of the Automotive Industry

15.00 ANALYSIS

Data-Based Services for Workshops

  •  Digitalizing workshop processes
  •  Offering customized Solutions
  •  Expanding the range of products and services

Peter Wagner,
Managing Director,
Continental Aftermarket

15.25 Q&A and discussion
15.35 Networking break with coffee and tea

16.05 ANALYSIS

Need For Talents – Challenges and Opportunities in a Changing Automotive Aftermarket

  •  Shortage of workshop mechanics threatens the future of the automotive aftermarket
  •  How automotive aftermarket trends and new technologies require new skillsets
  •  What the industry needs to tackle the issue and secure future business

Günter Weber,
Senior Vice President – Automotive Aftermarket Division,
Robert Bosch GmbH

16.30 Q&A and discussion

16.40

ARE YOU READY FOR THE FUTURE OF THE AUTOMOTIVE AFTERMARKET?

  •  Meeting changed service expectations to ensure future mobility
  •  Higher software & electrification: New processes and new opportunities
  •  Shared economy changes Service intervals and responsibilities

Dr Jürgen Laakmann,
CEO,
Formel D Group

17.05 Q&A and discussion

17.15  COMMENT

Key Lessons from Establishing a Mobility-Data & Service Ecosystem for the International Automotive Aftermarket

Alexander Haid,
Managing Director,
Caruso GmbH

17.40 Q&A and discussion
18.00 End of first conference day

18.30

Networking Evening & Business Speed Dating

After the first conference day Handelsblatt cordially invites you to take the opportunity to network and exchange experiences in a relaxed atmosphere.

9.00 Welcome with coffee and tea

9.30

Opening of the Second Conference Day

Lukas Bay,
Handelsblatt

9.40 ANALYSIS

Aftermarket Distribution – Navigating the Future

Dominick ZarconeDominick Zarcone
President and Chief Executive Officer
LKQ Corporation

10.05 Q&A and discussion

10.15

“Best frenemies” – Opportunities in the Automotive Aftermarket from the Perspective of an Insurer

  •  Moving out of the “enemy” zone
  •  The journey from fragmented and isolated data to joint knowledge
  •  The era of partnership: Shaping the future together

Sebastian Hartmann,
Head of Aftersales,
Allianz Automotive

10.40 Q&A and discussion
10.50 Networking break with coffee and tea

11.20

INTERACTIVE – CREATIVE – SOLUTION-ORIENTED ROUNDTABLE SESSION
Participate in our roundtable discussions and exchange experiences with delegates and speakers. Choose and discuss about 2 out of 3 topics for 30 minutes each. You have a topic that you would like to discuss.

1) Talent Management of the Future

Gael Escribe Gael Escribe
CEO
Nexus Automotive

2) Right and Ability to Connect

hanserRobert Hanser
Board Member
LKQ Corporation

3)  Future Vehicle Technologies and Implications

Dr. Geng WuDr. Geng Wu
Associate Partner
McKinsey & Company, Inc.

12.30 Presentation of roundtable session results
12.50 Networking lunch

14.15 COMMENT

The Future of Porsche Aftersales: Sustainable, Profitable and Customer-Focused

  •  How can we ensure sustainability with E-Mobility?
  •  How can we ensure profitability with new services and synergies?
  •  How can we use our expertise to create noticeable benefits for our customers?

Dr Daniel Schukraft,
Vice President Aftersales,
Porsche AG

14.40 Q&A and discussion

14.50 COMMENT

Reinventing Automotive Marketing – A.T.U Predicting Consumer’s Preferences to Become First Choice Partner

  • From Relevant Set to first choice: Going places using Data, Geofencing, Programmatic Advertising and more
  • Evolution on a daily basis – powered by “predictive” analytics & smart data
  • GET – KEEP – GROW / How we have turned the funnel

Markus Zürn,
Executive Director Marketing & Digital,
A.T.U Auto-Teile-Unger

15.15 Q&A and discussion
15.45 End of conference